Effective Date: February 3, 2025
Epic Tech (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://epictechgrp.com and interact with our services.
1. Information We Collect
When you submit an inquiry through our contact form, we may collect the following information:
- Your Name
- Email Address
- Phone Number (if provided)
- Company/Organization (if applicable)
- Message Details
We do not collect sensitive personal information such as financial details or government-issued identification numbers.
2. How We Use Your Information
We use the information you provide for the following purposes:
- To respond to your inquiries and service requests.
- To provide updates or promotional content, if you opt in to receive communications.
- To improve our website and customer service based on feedback and interactions.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. How We Protect Your Information
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website and gather analytics. You can manage or disable cookies through your browser settings.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage users to review the privacy policies of any external sites they visit.
7. Your Privacy Rights (GDPR & CCPA Compliance)
If you are a resident of the European Union (GDPR) or California (CCPA), you have the following rights:
- The right to access the personal data we hold about you.
- The right to correct or delete your personal data.
- The right to opt out of marketing communications.
- The right to request information about how your data is used.
To exercise any of these rights, contact us at info@epictechgrp.com.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. If we make material changes, we will notify users by updating the “Effective Date” at the top of this page.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📩 Email: info@epictechgrp.com
📍 Address: 18 Wolfenden Ave, Collingdale, PA 19023
📞 Phone: (215) 789-9388
By using our website, you acknowledge that you have read and agree to this Privacy Policy.